Shipping policy
Shipping policy
I JUST PLACED AN ORDER WHEN WILL IT SHIP?
please allow 3-7 business days of processing and production time for your order to ship out
HOW LONG IS THE SHIPPING TIME ?
average time 2-5 business days
there are circumstances that are out of controls ( natural disasters, holidays, weather, etc...) that may cause shipping postponements. while most package will arrive on time, there may be circumstances and delays that ours carriers may experience. for this reason we do not guarantee the exact delivery issue is the responsibility of the shipping company.
CAN I CANCEL MY ORDER?
you are able to cancel your order with no penalty! you must cancel your order 24 hours after creating it for the cancellation to be applied. if the items has already shipped all you need to do is send us an email with the subject line "CANCEL"
HAVE ENTERED AN INCORRECT ADDRESS!
if you have misspelled or auto-filed your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email if the address is wrong. we can correct this within 24 hours.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP ?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)